SGI has unveiled a new multi-vendor support program for global infrastructure, logistics and secured site services. The Support Solutions Plus program offers customers, OEM’s, integrators and partners the ability to leverage the SGI support infrastructure at their sites or on their products. SGI has already announced they will support products from IBM, HP, Sun, Solid Data Systems, Barco and several others under a single support agreement.
Support Solutions Plus from SGI transforms the increasingly complicated and time-consuming task of supporting IT assets into a single phone call or a single click,” said Bob Pette, vice president, SGI Technology Solutions. “While multi-vendor support is becoming a mainstream offering among large solution providers, SGI stands apart by offering the technical expertise that comes from a quarter-century of solving the world’s most daunting compute, storage, visualization and data management problems. And with decades of experience serving the U.S. government, SGI is uniquely positioned to support assets at sites where security clearance is a must.”
The program includes the ability to use the existing 24×7 support group within SGI. Support for several Linux platforms will also be included. Rest assured that their recent acquisition of the LNXI support group will play a factor is this program. I wouldn’t be surprised if one could purchase support contracts for your existing LNXI systems.
Read the full post here.
“All your systems are belong to us…”