Comments on: Answer from Cray: yes, there is a change in direction http://insidehpc.com/2010/07/16/answer-from-cray-yes-there-is-a-change-in-direction/ HPC News Without the Noise for Supercomputing Professionals | insideHPC Sun, 19 May 2013 10:46:54 +0000 hourly 1 http://wordpress.org/?v=3.1.1 By: PeteH http://insidehpc.com/2010/07/16/answer-from-cray-yes-there-is-a-change-in-direction/#comment-240147 PeteH Mon, 19 Jul 2010 14:01:08 +0000 http://insidehpc.com/?p=12595#comment-240147 Seems like deja view. I used to work for Control Data when they decided to go down from what was the super computers of their day (Cyber 170) into laboratory sized systems. Then with Cray who have tried the low end more than once. What they never seemed to realize is is it's not just the name. The CDC/Cray person on site model of support can never work when you go down market and you have to have a well constructed, low cost, support plan. I've seen small systems sold with an impractical support contract too many times to count. Seems like deja view. I used to work for Control Data when they decided to go down from what was the super computers of their day (Cyber 170) into laboratory sized systems. Then with Cray who have tried the low end more than once.

What they never seemed to realize is is it’s not just the name. The CDC/Cray person on site model of support can never work when you go down market and you have to have a well constructed, low cost, support plan. I’ve seen small systems sold with an impractical support contract too many times to count.

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