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Video: MyCybertwin – Intelligent Agents that Chat with Real People

In this video, John Zakos, CIO of MyCybertwin describes how the company’s intelligent software agents can interact with people to provide customer service and a host of other roles.

I kicked the tires on MyCybertwin for a while, asking the agent a series of questions designed to trip it up and give me a non-sensical answer. It really did a remarkable job. Try that with your typical customer service rep!

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