Video: MyCybertwin – Intelligent Agents that Chat with Real People

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httpv://www.youtube.com/watch?v=2cZADbRXEtk

In this video, John Zakos, CIO of MyCybertwin describes how the company’s intelligent software agents can interact with people to provide customer service and a host of other roles.

I kicked the tires on MyCybertwin for a while, asking the agent a series of questions designed to trip it up and give me a non-sensical answer. It really did a remarkable job. Try that with your typical customer service rep!

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