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Univa Survey: 75% of Enterprises Encounter Problems When Using Open Source Software

This week Univa announced the findings of its 2013 Open Source Software Use survey. Conducted online by uSAMP, the report finds that free and Open Source software (FOSS) is prominent within businesses today with 76% of companies using FOSS, while 75% have experienced a problem with using it. Businesses are relying heavily on unsupported Open Source solutions today; therefore 64% say they would pay for supported software should it solve their problems.

We have always said that users are willing to pay for quality when it comes to Open Source software, and the results of the survey have confirmed as such,” said Gary Tyreman, Univa CEO. “A large number of organizations use Open Source Grid Engine as a key ingredient in product development, but as the company grows they can’t afford to rely on unsupported Open Source Grid Engine. That is when they can turn to us for peace of mind, scalability and reliability provided by our team and proven Univa Grid Engine.”

According to the survey report, a lack of enterprise-grade support is the largest problem FOSS users experience in their company with 27% of respondents raising it as their top concern. Other troublesome issues include usability (24%), maintenance (20%), crashes (19%), bugs (18%), downtime (16%), loss off productivity (16%) and interoperability (16%).

Indeed FOSS’ importance today means that 64% are willing to pay for better quality, with the following listed as reasons to do so:

  • Stability (25%)
  • Enterprise-grade support (22%)
  • Ease of use (20%)
  • Extra functionality (18%)
  • Bug reports/fixes (15%)
  • Integrated solution (13%)
  • Product upgrades (13%)
  • Predictable lifecycles (13%)

The key product development departments of a business where most mission-critical software resides – engineering and R&D – rely most heavily on FOSS (32%). These trump executive (5%), legal (1%), finance (6%), sales (8%), HR (3%) and marketing (6%) combined. One in ten businesses uses FOSS across the board in every department, indicating how important FOSS is depended upon as the backbone of a company.

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Trackbacks

  1. […] Created little more than three years ago by NASA and cloud computing outfit Rackspace, OpenStack is an open source project in the truest sense of the term. Hundreds of developers are now contributing to the project, and these developers span myriad different companies, including not only HP and IBM, but the networking giant Cisco, virtualization kingpin VMware, and myriad startups. And then there’s Dinkar Sitaram, a professor at the PES Institute of Technology in Bangalore, India who’s using OpenStack to immerse his students in the ways of open source software. […]

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