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Research Computing Product Owner

Imperial College Published: November 27, 2020
London, United Kingdom
Job Type
Application URL



South Kensington Campus, London SW7 2AZ


£57606 - £65949

Job Summary

Reporting in to the Head of Products in ICT for line management, to lead and develop the Research Computing Product Line with the aim of providing a cost effective and sustainable service that is responsive to the needs of the academic community.

The Product Owner will agree priorities and backlog prioritisation with the research community (specifically the Director of Research Computing).

The role owns a dedicated group of applications under a Research Computing product line, aligned to a set of business process or function of the College, which covers the full product lifecycle of management including strategic technology roadmap, technology selection, release of new products, change activity on current products, ongoing support for products, technical debt and retirement of sunset products.

The Research Computing Product Owner leads the executive and senior stakeholder engagement with customers of the Research Computing Product Line, ensuring the product set meets the current and future needs of the business and aligns with the business plan of the Department, Faculty or function.

Duties and responsibilities

  • Accountable for the end-to-end delivery of the Research Computing products within the Research Computing product line from identifying needs, requirements capture, through to design, development, testing, deployment, and ultimately operational support.
  • Establishes a clear vision for each Research Computing product within the Research Computing product line, developing a product strategy and roadmap for each product, supported by Product Technology Specialists.
  • Supported byBusiness Analysts and customers to establish user needs for each of the Research Computing products in the Research Computing product line, in order to inform the roadmap.
  • Communicates the Research Computing product strategy and roadmap to all stakeholders, including customers, ICT management and leads, as well as their change delivery teams, ensuring goals are clear and the vision is aligned with business objectives.
  • Performs management of 3rdparty suppliers, with respect to scoping, agreeing and managing delivery. Drawing upon commercial support as required.
  • Manages the product backlog for the Research Computing product line, working to priorities formally agreed with customer stakeholders (specifically the Director of Research Computing).
  • Drives consistent adoption of new and improved ways of working across all staff within their product line.
  • Responsible for managing and reporting on their product line budget to the Head of Products
  • Responsible for the resource / line management of a team of circa 10-40 staff members

 Essential requirements

  • Degree or equivalent, preferably computer technology-related or comparable
  • Project Management qualification / experience, preferably in a Product-based Agile methodology
  • Extensive experience working as a Manager, Product Owner or Senior Project Manager in a software or technology delivery environment within a large organisation
  • Experience of leading and driving business initiatives across an organisation, including experience of working with others to deliver effectively
  • Experience of engaging with and influencing a wide range of stakeholders, including senior management
  • Experience of managing and reporting on budgets of at between £1m and £5m
  • Experience of working with Academic research
  • Awareness of the Higher Education sector and the specific requirements and challenges of product delivery within this sector
  • Knowledge of current product development practises and methodologies, such as Agile, DevOps, Scrum, Kanban and SAFe
  • Excellent interpersonal skills with the ability to lead others and persuasively communicate complex technical information effectively to a diverse range of stakeholders, including those without a technical background, resulting in productive working relationships – a “trusted adviser” to business & technology teams
  • Ability to identify and prioritise work and ensure appropriate resources are deployed to complete it
  • Ability to work across an organisation engaging business users at different levels/grades and comfortable challenging at all levels of seniority to ensure the right outcomes are met
  • Demonstrated strong service attitude; building lasting customer relationships, striving for efficiency and effectiveness
  • Team player, able to work collaboratively cross-function to achieve a common organisational goal, understanding the needs, objectives and constraints of stakeholders in other disciplines and functions
  • An evangelist, providing leadership and mentoring, commanding respect from stakeholders at all levels
  • Ability to make and guide effective decisions on risk, explaining clearly how a decision has been reached. Ability to make decisions proportionate to the level of technical complexity and risk
  • Ability to understand and apply a range of user research methods correctly. Ability to choose appropriate methods for different phases of a product life cycle and situations
  • A strong communicator, able to make clear reports and presentations to a variety of audiences and in a variety of mediums e.g. formal written reports, workshops, online or face-to-face
  • Excellent stakeholder management skills
  • Able to work under pressure e.g. to deliver against challenging deadlines
  • Organised, with excellent project management, time management and prioritisation skills
  • Comfortable with workshop leading and test / training facilitation
  • Ability to represent ICT in customer facing situations in a professional manner

Further Information

The role is an open ended contract, at Level 5.

Please note that job descriptions cannot be exhaustive and the post-holder may be required to undertake other duties, which are broadly in line with the above key responsibilities.

Imperial College is committed to equality of opportunity and to eliminating discrimination.  All employees are expected to follow the 7 Imperial Expectations detailed below:

  1. Champion a positive approach to change and opportunity
  2. Encourage inclusive participation and eliminate discrimination
  3. Communicate regularly and effectively within and across teams
  4. Consider the thoughts and expectations of others
  5. Deliver positive outcomes
  6. Develop and grow skills and expertise
  7. Work in a planned and managed way

Should you require any further details on the role please contact: Jacqui Lipinski –

For technical issues when applying online please email

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