I recently caught up with Beerud Sheth, CEO of Gupshup, to discuss the state-of-the-art for conversational AI and chatbot technology. He also gives us an idea for future areas of evolution for AI chatbots.
Conversational AI—A New Wave Of Chat-Enabled Customer Service
January 25, 2020 by
In this contributed article, Henry Vaage Iversen, Co-Founder and Chief Commercial Officer for www.boost.ai, discusses how conversational AI-powered virtual agents have begun to take over from the inefficient chatbots of the previous decade, standing up to current customer service requirements as we move into 2020 and beyond.
Video: NVIDIA Accelerates Conversational AI
August 14, 2019 by
In this video, NVIDIA’s Bryan Catanzaro explains how recent breakthroughs in natural language understanding bring us one step closer to conversational AI. “Today NVIDIA announced breakthroughs in language understanding that allow businesses to engage more naturally with customers using real-time conversational AI. “NVIDIA’s groundbreaking work accelerating these models allows organizations to create new, state-of-the-art services that can assist and delight their customers in ways never before imagined.”
