According to the Forrester report, “OpenShift is a good fit for enterprises that prioritize support, reliability, and advanced engineering, particularly in regulated industries such as financial services.” The report also notes that, “customers consistently praise Red Hat’s enterprise-grade offerings and support, especially for managed services…”
Forrester’s analysis found that “Red Hat excels in core Kubernetes areas, offering robust operator options, powerful management, GitOps automation, and flexible interfaces via a GUI or command-line interface (CLI). OpenShift’s SLAs of 99.95% for public cloud managed-service versions showcase Red Hat’s capacity to engineer capabilities beyond those of native public cloud services.” Additionally, it states that, “Developers will find just about everything they need with Red Hat’s above-par scores in developer experience, service and application catalogs, microservices, service mesh, DevOps automation, and integration.”
Red Hat is also applying its entire hybrid cloud stack — from the critical Linux foundation of Red Hat Enterprise Linux to optimize model serving and advanced inference — to support generative AI (gen AI) development and operations.




