TEL AVIV, Israel, July 2, 2025 – Deep tech voice and conversational AI lab company aiOla announced a $25 million Series A2 round that includes United Airlines Ventures along with existing investors, bringing the company’s total funding to date to $58 million. The funding is part of a potentially broader collaboration with United Airlines, as […]
New Research from Elastic Finds Conversational Search Could Yield Staggering Productivity Returns
May 21, 2024 by
New research by Elastic (NYSE: ESTC), the company behind Elasticsearch®, found nearly all (99%) global IT decision makers, regardless of region or industry, recognize GenAI’s transformative potential to influence change within their organizations. However, early adoption continues to be slowed by chaotic data estates, search challenges, and fears around privacy and security, regulation, and internal skills gaps.
Conversational Internet is Digitizing the Other Half of the World
April 9, 2024 by
In this contributed article, Beerud Sheth, co-founder and CEO of Gupshup, discusses the future of Generative AI beyond ChatGPT. In this new era of Conversational Internet, the chatbot is the new website, and the messaging app the new browser
Evolution of Conversational Intelligence in Healthcare
August 15, 2023 by
In this contributed article, Michael Armstrong, Chief Technology Officer at Authenticx, discusses how AI-driven tools play an increasingly significant role in analytics, including those used to improve customer experience, by extracting valuable, actionable data insights. AI and ML enable healthcare organizations to more effectively listen to — and better understand — their customers’ voices and solve common issues or barriers.
Hyro Survey: Generative AI to Transform Healthcare Sector
August 3, 2023 by
NEW YORK – August 3, 2023 — Healthcare conversational AI company Hyro today announced the publication of a report, “State of Healthcare Call Centers, 2023.” The report, based on a survey of call center managers, directors and executives at US healthcare providers, offers an overview of the landscape of US healthcare call centers and analysis […]
Gartner Recognizes Gupshup.io as Major CPaaS Vendor
April 21, 2023 by
San Francisco/Mumbai, 18 April 2023: Conversational engagement company Gupshup has announced it has been recognized as a Major CPaaS Vendor in the 2023 Gartner Competitive Landscape: Communications Platform as a Service. According to the report, the CPaaS market is evolving beyond APIs to encompass the entire customer journey. Increasingly, customers expect vendors to come to […]
Microsoft Introduces Generative AI VM on Azure with Scaling up to Thousands of GPUs
March 13, 2023 by
Microsoft today introduced the ND H100 v5 VM on the Azure cloud, a virtual machine for development generative AI applications. The VM can scale from eight to thousands of NVIDIA H100 GPUs with Quantum-2 InfiniBand networking, Microsoft said, and the adoption of H100’s, NVIDIA’s latest data center GPUs, will accelerate performance for AI models over […]
Cognigy Joins AWS Independent Software Vendor Accelerate Program
February 22, 2023 by
DÜSSELDORF & SAN FRANCISCO — Conversational AI company Cognigy announced today it has been selected to participate in the Amazon Web Services (AWS) Independent Software Vendor (ISV) Accelerate Program, a co-sell program for AWS Partners. Cognigy’s acceptance into the AWS ISV Accelerate Program enables the company to collaborate more closely with the AWS organization to […]
SK Telecom Doubles Capacity of ‘Titan’ Supercomputer for ChatGPT-like Language Model
February 14, 2023 by
SK Telecom of South Korea has boosted the power of its “Titan” AI supercomputer by roughly 100 percent by increasing its capacity to 1,040 NVIDIA A100 GPUs A story on the Korean news site Pulse stated that SKT announced on Sunday the news on the supercomputer, which powers of the company’s artificial intelligence model, called […]
Conversica Survey Shows Chatbot Customer Experience Significantly Impacts Vendor Evaluation for One-Third of B2B Buyers
January 31, 2023 by
Conversica, Inc., a leading provider of AI-powered conversation automation solutions for enterprise revenue teams, announced the findings of a new survey titled Chatbot Experience: How Satisfied Are Enterprise Buyers? The study found that while the majority of B2B buyers use chatbots when considering a business purchase (60%), the chat experience does not meet their expectations.
